What Are CRM and ERP?
CRM (Customer Relationship Management) is used to manage customer interactions; ERP (Enterprise Resource Planning) is used to centrally manage all operations such as finance, inventory, and production. Redora develops these systems customized to your needs.
Solutions built on web and mobile platforms digitalize your processes, boost efficiency, and accelerate decision-making.
CRM Functions and Features
Our CRM systems, which enable end-to-end management of sales processes, enhance operational efficiency with customer segmentation, quotation tracking, and automatic notifications.
- Customer database and relationship management
- Pipeline and sales process tracking
- Quotation, invoice, and contract modules
- Task and call tracking, reminder system
- Email/SMS integrations and instant notifications
ERP Modules and Integrations
Redora’s ERP solutions allow you to manage all corporate processes—from production to human resources, accounting to procurement—from a single platform.
- Inventory, warehouse, and procurement management
- Production planning and work order tracking
- Financial transactions and account monitoring
- HR, payroll, and leave management
- E-invoice and e-archive integrations
Dashboards and Reporting
With dynamic dashboards and advanced reporting systems, real-time data analysis is possible. Managers make quick decisions using filterable charts and KPI metrics.
- Visual KPI panels and statistical charts
- User-based authorization
- PDF/Excel export support
- Customizable report templates
Technical Infrastructure and Integrations
With our API-based infrastructure, ERP and CRM systems easily integrate with third-party software. Web services, webhooks, and token management infrastructure are ready.
- ERP/CRM API documentation
- Mobile application integrations
- Compatibility with third-party software (SAP, Mikro, Logo)
- Authorization and security layers
CRM / ERP Process and FAQ
How long does the software process take?
It goes live within 3 to 8 weeks depending on the number of modules. MVP systems can be delivered within 2 weeks.
Can it integrate with existing systems?
Yes. Full integration with SAP, Mikro, Logo, and custom software is provided via API.
Is the number of users limited?
No. There is no limit on the number of users, and role-based authorization support is available.
Is it accessible from mobile devices?
Yes. All systems are developed responsively and are mobile-compatible.
Do you provide support and maintenance services?
Yes. Updates, backups, and technical support services are provided under annual maintenance agreements.